Cancellation policy is described in the facility guidelines. Briefly, bookings of analyzers can be cancelled up to 24h before usage.
Reminder for the last user of the day:
- The last user of the day is always responsible for the instrument shutdown regardless of whether the booked slot is used or not.
- If you can not be present in person for the shutdown, you may contact the previous user or a colleague who has access to the instrument.
- The booking system allows you to extract contact details of all users who booked the respective instrument.
- If you do not receive a confirmation from the previous user or colleague that they will take care of the shutdown, you remain responsible for the instrument.
- If you can not find a solution independently please contact the facility staff and ensure that we will take over and solve the issue for you.
